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TOTAL PRODUCT RECALL
CPSC #12001Home & furniture
"Stafford" step stools

Ballard Designs · Recalled

Ballard Designs Recalls Step Stools Due to Fall Hazard

Falls

Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.

Units
About 2,500
Reports
6
Injuries
—
Deaths
—
Price
$80
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.

The file

Sold at
Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.
Product type
Step Stools
Made in
China
Recalled by
Ballard Designs, Inc. of Atlanta, Ga.

Incident log

Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.

What the notice says to do

Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated OCT 04 2011; last revised FEB 13 2015.

Tab on bottom of step stool

All 2011 recalls · Back to the timeline