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TOTAL PRODUCT RECALL
CPSC #12049Electronics & batteries
Rechargeable External Battery Case

Mophie · Recalled

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

Fire & burns

The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.

Units
About 6,118
Reports
110
Injuries
9
Deaths
—
Price
$50
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

The file

Sold at
B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.
Product type
Batteries and Chargers
Made in
China
Recalled by
Mophie LLC, of Paw Paw, Mich.

Incident log

Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.

What the notice says to do

Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated NOV 30 2011; last revised APR 25 2016.

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