HP · Recalled
HP Recalls Fax Machines Due to Fire and Burn Hazards
The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
- Units
- About 928,000 in the U.S. and 240,000 in Canada and Mexico
- Reports
- 7
- Injuries
- 1
- Deaths
- —
- Price
- $90–$120
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.
The file
- Sold at
- Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.
- Product type
- Fax Machines
- Made in
- China
- Recalled by
- Hewlett-Packard Co., of Palo Alto, Calif.
Incident log
Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.
What the notice says to do
Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated FEB 02 2012; last revised APR 18 2016.
