West Elm · Recalled
West Elm Recalls Folding Chairs Due to Fall Hazard
The chairs can collapse during normal use, posing a fall hazard to consumers.
- Units
- About 10,000 in the United States and 100 in Canada
- Reports
- 14
- Injuries
- —
- Deaths
- —
- Price
- $20–$40
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."
The file
- Sold at
- West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
- Product type
- Chairs
- Made in
- Malaysia
- Recalled by
- West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
Incident log
West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
What the notice says to do
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated APR 05 2012; last revised APR 21 2016.
