Old Navy · Recalled
Old Navy Recalls Toddler Girl Aqua Socks Due to Slip and Fall Hazard
This style of Aqua Socks has less traction when worn on wet or smooth surfaces such as hardwood or tile, creating a slip and fall hazard.
- Units
- About 34,000 in the U.S. and 3,800 in Canada
- Reports
- —
- Injuries
- —
- Deaths
- —
- Price
- $12–$15
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The slip-on shoes have pull-on tabs on both the front and back of the foot opening of the shoe. These Aqua Socks were sold in pink and purple in Toddler sizes 5-11. The recall includes Old Navy Toddler Girl Aqua Socks with style number 896452. A small tag inside the foot opening contains the style number (896452), size information and country of origin (China).
The file
- Sold at
- Old Navy stores in the U.S. and Canada and at oldnavy.com in the U.S. and at oldnavy.ca in Canada from February 2012 through June 2012. The shoes sold for between $12 and $15.
- Product type
- Shoes
- Made in
- China
- Recalled by
- Not stated
Incident log
Two customers reported falls with minor injuries that did not require medical attention.
What the notice says to do
Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.
For additional information, contact Old Navy toll-free at (866) 580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, Saturday between 12 p.m. and 7 p.m. ET, and Sunday between 12 p.m. and 6 p.m. ET, or email Old Navy at custserv@oldnavy.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 12 2012; last revised APR 22 2016.
