Skip to the content
TOTAL PRODUCT RECALL
CPSC #12246Electronics & batteries
Canon camera

Canon · Recalled

Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction

Other hazard

A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.

Units
About 68,200
Reports
1
Injuries
—
Deaths
—
Price
$850–$1,200
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.

The file

Sold at
B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
Product type
Cameras
Made in
Japan
Recalled by
Canon U.S.A., Inc., of Lake Success, N.Y.

Incident log

Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.

What the notice says to do

Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.

For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated AUG 14 2012; last revised APR 12 2016.

All 2012 recalls · Back to the timeline