JELD-WEN · Recalled
JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
- Units
- About 170,800
- Reports
- 12
- Injuries
- 3
- Deaths
- —
- Price
- $40–$80
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
The file
- Sold at
- Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.
- Product type
- Doors
- Made in
- United States
- Recalled by
- JELD-WEN, Inc., of Klamath Falls, Ore.
Incident log
JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
What the notice says to do
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 23 2012; last revised JAN 12 2015.
