Hy Cite Enterprises · Recalled
Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
- Units
- About 1.7 million
- Reports
- 1,136
- Injuries
- —
- Deaths
- —
- Price
- $250–$3,500
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall: 1.5 qt. saucepan 2 qt. saucepan 3 qt. Dutch oven 4 qt. Dutch oven 6 qt. Dutch oven 8 qt. Dutch oven 8" skillet 10.5" skillet 10" paella pan 14" paella pan Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
The file
- Sold at
- Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
- Product type
- Cookers & Cookware
- Made in
- Italy
- Recalled by
- Hy Cite Enterprises LLC, of Madison, Wis., Meyer Europe, SRL, of Verdellino, Italy
Incident log
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
What the notice says to do
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products.
Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JAN 17 2012; last revised JAN 15 2015.
