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TOTAL PRODUCT RECALL
CPSC #13138Other
Recalled White House | Black Market Versailles shoes

Baoding Footwear Co · Recalled

White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard

Falls

The heels on the shoes can become unstable, posing a fall hazard.

Units
About 13,500
Reports
—
Injuries
—
Deaths
0
Price
$120
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.

The file

Sold at
White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.
Product type
Shoes
Made in
China
Recalled by
Baoding Footwear Co. Ltd., of China, Impo International LLC, of Santa Maria, Calif.

Incident log

None reported

What the notice says to do

Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

White House | Black Market, toll-free at (877) 948-2525 anytime, email customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAR 12 2013; last revised JAN 22 2015.

Recalled White House | Black Market Lourdes shoes

All 2013 recalls · Back to the timeline