Definitive Technology · Recalled
Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
- Units
- About 900
- Reports
- 2
- Injuries
- —
- Deaths
- —
- Price
- $600
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
The file
- Sold at
- Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
- Product type
- Audio/Video Systems & Accessories
- Made in
- China
- Recalled by
- DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
Incident log
The firm has received two reports of consumers who were shocked while handling the unit.
What the notice says to do
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 28 2013; last revised JAN 22 2015.
