Johnson Health Tech North America · Recalled
Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
- Units
- About 2,200
- Reports
- 1
- Injuries
- 2
- Deaths
- —
- Price
- $2,200–$2,700
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
The file
- Sold at
- Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
- Product type
- Exercise Machines/Equipment
- Made in
- Taiwan
- Recalled by
- Johnson Health Tech North America, of Cottage Grove, Wis.
Incident log
Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
What the notice says to do
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 25 2013; last revised JAN 26 2015.