ElliptiGO · Recalled
ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
- Units
- About 140
- Reports
- 3
- Injuries
- —
- Deaths
- 0
- Price
- $3,500
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.
The file
- Sold at
- ElliptiGO Inc. online at www.elliptigo.com and various specialty bicycle and specialty fitness retailers nationwide from April 2012 through July 2012 for about $3,500.
- Product type
- Bicycles & Accessories
- Made in
- Taiwan
- Recalled by
- ElliptiGO Inc., of Solana Beach, Calif.
Incident log
ElliptiGO has received three reports of the drive arm cracking. No injuries have been reported.
What the notice says to do
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
For additional information, contact ElliptiGO toll-free at (888) 551-0117 between 12 p..m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html or www.elliptigo.com and click on Support/Safety Notices.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 11 2012; last revised JAN 12 2015.
