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TOTAL PRODUCT RECALL
CPSC #13704Sports & outdoors
Picture of recalled Hustler 1500 Riding Greens lawnmower

Excel Industries · Recalled

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

Fire & burns

The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Units
About 18,000
Reports
152
Injuries
—
Deaths
0
Price
$2,900–$21,000
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999

The file

Sold at
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Product type
Riding Lawn Mowers
Made in
United States
Recalled by
Excel Industries Inc., of Hesston, Kan.

Incident log

The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.

What the notice says to do

Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated NOV 01 2012; last revised JAN 12 2015.

Picture of recalled Hustler FasTrak lawnmowerPicture of recalled Hustler FasTrak SuperDuty lawnmowerPicture of badges on recalled P1 and T1 TRX suspension trainer devices shwing either raised dots or double linesPicture of recalled Hustler Super Z lawnmower

All 2012 recalls · Back to the timeline