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TOTAL PRODUCT RECALL
CPSC #13729Home & furniture
Nu-Flame Vivo NF-W4VIO

Bluworld/Nu-Flame · Recalled

Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard

Fire & burns

Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.

Units
About 260
Reports
2
Injuries
—
Deaths
0
Price
$200–$400
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20 inches in height. The Vivo NF-W4VIO model measures about 39 inches in width and the Vivido NF-W3VIO model fireplace measures 26 inches in width. The model number is printed on the product packaging.

The file

Sold at
On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.
Product type
Fireplaces & Accessories
Made in
China
Recalled by
Bluworld/Nu-Flame, of Orlando, Fla.

Incident log

The firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.

Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAR 13 2013; last revised JAN 22 2015.

Nu-Flame Vivido NF-W3VIO

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