Staples · Recalled
Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)
The base of the chair can break, posing a fall hazard.
- Units
- About 3,350
- Reports
- 41
- Injuries
- —
- Deaths
- —
- Price
- $50–$100
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
The file
- Sold at
- Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
- Product type
- Chairs
- Made in
- China
- Recalled by
- Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China, Staples the Office Superstore LLC, of Framingham, Mass.
Incident log
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
What the notice says to do
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 11 2013; last revised MAY 23 2014.
