Johnson Health Tech North America · Recalled
Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
- Units
- About 2,800 in the U.S.
- Reports
- 44
- Injuries
- —
- Deaths
- 0
- Price
- $6,000–$11,000
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.
The file
- Sold at
- Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.
- Product type
- Exercise Equipment
- Made in
- Taiwan
- Recalled by
- Johnson Health Tech North America, Inc. of Cottage Grove, Wis.
Incident log
The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.
What the notice says to do
Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JAN 23 2014; last revised JAN 08 2015.
