Skip to the content
TOTAL PRODUCT RECALL
CPSC #14114Home & furniture
Recalled Genie Pro TriloG 1200 garage door opener

Genie · Recalled

Genie Recalls Garage Door Openers Due to Fire Hazard

Fire & burns

The control board can overheat, posing a fire hazard.

Units
About 10,000 in the U.S. and 8,000 in Canada
Reports
4
Injuries
—
Deaths
0
Price
$250
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058

The file

Sold at
Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.
Product type
Garage Doors/Openers
Made in
United States
Recalled by
GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio

Incident log

Genie has received four reports of the control board overheating. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.

Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated FEB 25 2014; last revised JAN 08 2015.

Serial number location

All 2014 recalls · Back to the timeline