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TOTAL PRODUCT RECALL
CPSC #14128Electronics & batteries
Canon PowerShot SX50 HS Digital Camera

Canon · Recalled

Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

Other hazard

A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.

Units
About 14,000
Reports
2
Injuries
—
Deaths
—
Price
$430
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

The file

Sold at
Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
Product type
Cameras
Made in
Japan
Recalled by
Canon U.S.A. Inc., of Melville, New York, Miyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan

Incident log

Canon has received one report of itching and two reports of eye redness and pain.

What the notice says to do

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAR 06 2014; last revised JAN 08 2015.

Side view of serial number plate on the Canon PowerShot SX50 HS Digital Camera

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