Fitbit · Recalled
Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
- Units
- About 1,000,000 in the U.S. and about 28,000 in Canada
- Reports
- 9,900
- Injuries
- —
- Deaths
- —
- Price
- $130
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
The file
- Sold at
- AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
- Product type
- Exercise
- Made in
- China
- Recalled by
- Fitbit Inc., of San Francisco, Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
Incident log
The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
What the notice says to do
Consumers should contact Fitbit for a full refund.
Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 12 2014; last revised JAN 08 2016.