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TOTAL PRODUCT RECALL
CPSC #14143Home & furniture
Dyson Hot and Dyson Hot+Cool (AM04) and Dyson Hot+Cool (AM05) heaters

Dyson · Recalled

Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard

Fire & burns

The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.

Units
About 338,000 in the U.S. and about 43,000 in Canada
Reports
82
Injuries
—
Deaths
—
Price
$399
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater's base.

The file

Sold at
Bed Bath & Beyond, Best Buy, Costco, Fry's, Kohl's, Lowe's, Macy's, Sears, Target and other retailers nationwide, and online at Abt.com, Amazon.com, Dyson.com, Groupon.com, HSN.com, QVC.com and Walmart.com from September 2011 to March 2014 for about $399.
Product type
Electric Heaters
Made in
Malaysia
Recalled by
Dyson Inc., of Chicago

Incident log

Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. No injuries or property damage have been reported.

What the notice says to do

Consumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free replacement heater.

Dyson toll-free at (866) 297-5303, 8 a.m. to 8 p.m. CT Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday or online at www.dyson.com and click on Safety Recall at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated APR 01 2014; last revised JUN 09 2015.

The model number is found above the Dyson logo on the product information sticker on the base.

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