Exmark · Recalled
Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
- Units
- About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
- Reports
- 9
- Injuries
- 1
- Deaths
- —
- Price
- $4,600–$6,000
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
The file
- Sold at
- Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
- Product type
- Riding Lawn Mowers
- Made in
- United States
- Recalled by
- Exmark Manufacturing Co. Inc., of Beatrice, Neb.
Incident log
There have been nine incidents with the riding mowers, including one back injury.
What the notice says to do
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAY 15 2014; last revised JAN 09 2015.
