Skip to the content
TOTAL PRODUCT RECALL
CPSC #14209Electronics & batteries
Travel Charger for Nokia Lumia 2520 Tablet

Nokia · Recalled

Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

Electric shock

The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Units
About 500
Reports
—
Injuries
—
Deaths
0
Price
$50
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

The file

Sold at
AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.
Product type
Battery Chargers
Made in
China
Recalled by
Nokia Inc., of Sunnyvale, Calif.

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JUN 18 2014; last revised JAN 09 2015.

All 2014 recalls · Back to the timeline