Hewlett-Packard · Recalled
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
The AC power cord can overheat, posing a potential fire and burn hazard.
- Units
- 5,577,000 in the U.S. and 446,700 in Canada
- Reports
- 29
- Injuries
- 2
- Deaths
- —
- Price
- $500–$1,500
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
The file
- Sold at
- Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.
- Product type
- Power Cords
- Made in
- China
- Recalled by
- Hewlett-Packard Company (HP), of Palo Alto, Calif.
Incident log
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
What the notice says to do
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated AUG 26 2014; last revised JAN 09 2015.
