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TOTAL PRODUCT RECALL
CPSC #14726Sports & outdoors
BigDog Diablo

Excel Industries · Recalled

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

Other hazard

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Units
About 3,700
Reports
—
Injuries
—
Deaths
0
Price
$4,600–$8,050
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

The file

Sold at
BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050.
Product type
Riding Lawn Mowers
Made in
United States
Recalled by
Excel Industries, Inc., Hesston, Kan.

Incident log

No injuries have been reported

What the notice says to do

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAR 27 2014; last revised MAY 23 2014.

Hustler FastTrakHustler FastTrakSDHustler RaptorSDmower seat

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