Roland · Recalled
Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
- Units
- About 640
- Reports
- 1
- Injuries
- —
- Deaths
- 0
- Price
- $3,000
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.
The file
- Sold at
- American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.
- Product type
- Musical Instruments
- Made in
- Indonesia, Japan
- Recalled by
- Roland Corporation U.S., of Los Angeles
Incident log
Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Roland Corporation toll-free at (877) 339-5494 from 8:30 a.m. to 5 p.m. PT Monday through Friday or email rd800update@rolandus.com, or online at www.rolandus.com and click on "RD-800 Recall Notice" under Support at the bottom of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 26 2014; last revised JUN 27 2014.
