Cane Creek · Recalled
Cane Creek Recalls Bicycle Shocks Due to Risk of Injury
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
- Units
- About 5,000 in the US and 500 in Canada
- Reports
- 4
- Injuries
- 1
- Deaths
- —
- Price
- $495
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29
The file
- Sold at
- Distributors and retailers globally from May 2014 through September 2014 for about $495 each or included in the price of the bike.
- Product type
- Bicycles and Bicycle Accessories
- Made in
- United States
- Recalled by
- Cane Creek Cycling Components, Inc.; Fletcher, N.C.
Incident log
Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection.
What the notice says to do
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Cane Creek Cycling Components at (800) 234-2725 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.canecreek.com and click on "Safety and Recall" for recall information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 29 2014; last revised NOV 16 2015.
