Challenger Supply Holdings · Recalled
Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings
The water heaters can overheat, posing a fire hazard.
- Units
- About 29,000 in the United States and 2,200 in Canada
- Reports
- 40
- Injuries
- 4
- Deaths
- —
- Price
- $500–$2,000
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.
The file
- Sold at
- Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
- Product type
- Gas Water Heaters
- Made in
- Korea
- Recalled by
- Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.), Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Incident log
Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated NOV 13 2014; last revised JAN 06 2015.
