Skip to the content
TOTAL PRODUCT RECALL
CPSC #15200Kitchen & appliances
Extendable roller rack with handle (top)

Whirlpool · Recalled

Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

Fire & burns

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Units
About 33,000 (in addition, 8,000 were sold in Canada)
Reports
8
Injuries
—
Deaths
—
Price
$2,500–$5,000
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

The file

Sold at
Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Product type
Ranges and Ovens
Made in
United States
Recalled by
Whirlpool Corporation, of Benton Harbor, Mich.

Incident log

Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.

What the notice says to do

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JUL 29 2015; last revised SEP 29 2015.

Single Wall OvenDouble Wall OvenCombination Microwave Wall Oven

All 2015 recalls · Back to the timeline