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TOTAL PRODUCT RECALL
CPSC #15204Electronics & batteries
Recalled NVIDIA SHIELD tablet

NVIDIA · Recalled

NVIDIA Recalls Tablet Computers Due to Fire Hazard

Fire & burns

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

Units
About 83,000 (in addition, 5,000 were sold in Canada)
Reports
4
Injuries
—
Deaths
—
Price
$300–$400
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

The file

Sold at
GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
Product type
eReaders and Tablet Computers
Made in
China
Recalled by
NVIDIA Corp., of Santa Clara, Calif.

Incident log

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

What the notice says to do

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled NVIDIA SHIELD tabletLocation of model and serial number on tablet

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