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TOTAL PRODUCT RECALL
CPSC #15721Home & furniture
Safe Step Walk-In Tub

NuWhirl Systems · Recalled

Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)

Fire & burns

The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.

Units
About 6,400
Reports
11
Injuries
—
Deaths
0
Price
$12,000–$15,000
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.

The file

Sold at
CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014 through September 2014 for between $12,000 and $15,000.
Product type
Baths & Bath Accessories
Made in
United States
Recalled by
NuWhirl Systems Corp., of Corona, Calif., Oliver Fiberglass Products, of Hohenwald, Tenn., Safe Step Walk-In Tub Co., of Nashville, Tenn.

Incident log

There have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.

What the notice says to do

Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.

Oliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Safe Step Walk-In Tub Overhead View

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