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TOTAL PRODUCT RECALL
CPSC #15751Other
Recalled Nestlé water dispenser

Nestlé Waters North America · Recalled

Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert)

Fire & burns

The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.

Units
About 190
Reports
—
Injuries
—
Deaths
0
Price
—
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888

The file

Sold at
The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract.
Product type
Drink Dispensers
Made in
China
Recalled by
MTN Products Inc., of La Verne, Calif., Nestlé Waters North America, of Stamford, Conn.

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.

Nestlé Waters North America toll-free at 877-580-4638 Monday through Friday from 8 a.m. to 9 p.m. ET, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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