Skip to the content
TOTAL PRODUCT RECALL
CPSC #15754Electronics & batteries
Off-Board Charger for Segway Personal Transporter (PT)

Segway · Recalled

Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

Electric shock

A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

Units
About 17
Reports
—
Injuries
—
Deaths
0
Price
$920
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.

The file

Sold at
Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
Product type
Battery Chargers
Made in
United States
Recalled by
Segway Inc., of Bedford, N.H.

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

All 2015 recalls · Back to the timeline