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TOTAL PRODUCT RECALL
CPSC #16193Electronics & batteries
Idealist surge protector, model number 360320

360 Electrical · Recalled

360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards

Electric shockFire & burns

The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.

Units
About 9,300 (in addition, about 1,000 were sold in Canada)
Reports
—
Injuries
—
Deaths
0
Price
$33–$40
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.

The file

Sold at
B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
Product type
Cables and Surge and Power Protection
Made in
China
Recalled by
360 Electrical LLC, of Salt Lake City, Utah

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.

360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Idealist 2.4 surge protector, model number 360321Agent surge protector, model number 360322

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