Keenford Limited · Recalled
Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
- Units
- About 84,000
- Reports
- 6
- Injuries
- —
- Deaths
- 0
- Price
- $400–$600
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5-inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8-inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white. The iMoto Smart Balance Board SUV style (model no. M3A3) has 10-inch wheels and was sold in carbon fiber, mahogany and graffiti.
The file
- Sold at
- Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.
- Product type
- Powered Scooters or Skateboards
- Made in
- China
- Recalled by
- Keenford Limited, of Lynbrook, N.Y.
Incident log
There have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.
What the notice says to do
Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.
Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 06 2016; last revised SEP 14 2016.
