Lorex · Recalled
Lorex Recalls Video Baby Monitors Due to Burn Hazard
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
- Units
- About 26,000 (in addition, 8,000 were sold in Canada)
- Reports
- 488
- Injuries
- —
- Deaths
- 0
- Price
- $60–$140
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
The file
- Sold at
- Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
- Product type
- Baby Monitors
- Made in
- China
- Recalled by
- FLIR Commercial Systems Inc., of Goleta, Calif., Lorex Technology Inc., of, Canada
Incident log
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 21 2016; last revised AUG 24 2016.
