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TOTAL PRODUCT RECALL
CPSC #16762Kitchen & appliances
UComfy Neck and Shoulder Heat Wrap

Emson · Recalled

Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

Fire & burns

The heat wrap can overheat, posing a burn hazard.

Units
About 10,000
Reports
16
Injuries
3
Deaths
—
Price
$40
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

The file

Sold at
HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
Product type
Electric Heating Pads
Made in
China
Recalled by
E. Mishan & Sons, Inc. (Emson), of New York

Incident log

Emson has received 16 reports of the heat wraps overheating, including three reports of burns.

What the notice says to do

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

UComfy label on heat wrapUComfy heat wrap plug

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