Primo · Recalled
Primo Recalls Beverage Dispensers Due to Burn Hazard
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
- Units
- About 11,000
- Reports
- 3
- Injuries
- 1
- Deaths
- —
- Price
- $200–$250
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
The file
- Sold at
- Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China, Primo Water Operations Inc. of Winston-Salem, N.C., Wal-Mart Stores Inc., of Bentonville, Ark.
Incident log
Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
What the notice says to do
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.