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TOTAL PRODUCT RECALL
CPSC #18170Home & furniture
Cool White Universal T8/T12 LED tube lamps

GE Lighting · Recalled

GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores

Electric shock

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Units
About 46,000 packages of two tube lamps (92,000 individual lamps)
Reports
—
Injuries
—
Deaths
0
Price
$15
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL

The file

Sold at
Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.
Product type
Not stated
Made in
China
Recalled by
GE Lighting, of East Cleveland, Ohio

Incident log

None reported

What the notice says to do

Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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