
GE Lighting · Recalled
GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.
- Units
- About 46,000 packages of two tube lamps (92,000 individual lamps)
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $15
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL
The file
- Sold at
- Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.
- Product type
- Not stated
- Made in
- China
- Recalled by
- GE Lighting, of East Cleveland, Ohio
Incident log
None reported
What the notice says to do
Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.
GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.



