Provata Health · Recalled
Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
- Units
- About 30,000
- Reports
- 13
- Injuries
- 3
- Deaths
- —
- Price
- —
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
The file
- Sold at
- Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Million Concept Electronic (Shenzhen) Co., Ltd., of China, Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Incident log
The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
What the notice says to do
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
