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TOTAL PRODUCT RECALL
CPSC #18711Home & furniture
IntimateRider Chair and the RiderMate Bench

HealthPostures · Recalled

HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard (Recall Alert)

Falls

The stitching on the cloth cover can loosen, posing fall and injury hazards.

Units
About 100
Reports
1
Injuries
1
Deaths
—
Price
$159–$365
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the IntimateRider chair and the RiderMate bench which are designed for the specialty mobility market, including persons with disabilities. The chair and bench have a steel frame and come with a black cloth covering that fits over them. They fold for storage. The chair part number is (P/N7100), and the bench part number is (P/N 7150). The numbers can be found on the white label located on the frame.

The file

Sold at
The Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com from September 2017 through November 2017 for about $365 for the chair and $159 for the bench.
Product type
Not stated
Made in
United States
Recalled by
HealthPostures LLC, Prior Lake, Minn.

Incident log

The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.

What the notice says to do

Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.

HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, online at www.intimaterider.com and click on Recalls for more information, or email customerService@HealthPostures.com.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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