Core Health & Fitness · Recalled
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
The steps can accelerate rapidly without input from the user, posing a fall hazard.
- Units
- About 3,500
- Reports
- 52
- Injuries
- 12
- Deaths
- —
- Price
- $7,500–$9,950
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
The file
- Sold at
- Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Core Health & Fitness, of Vancouver, Wash., Land America Health and Fitness, of Xiamen, Xingling, China
Incident log
The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
What the notice says to do
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
