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TOTAL PRODUCT RECALL
CPSC #19091Other
Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator

Cambridge Elevating · Recalled

Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Falls

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Units
About 680 (in addition, about 1700 were sold in Canada)
Reports
1
Injuries
—
Deaths
0
Price
$15,000–$60,000
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

The file

Sold at
Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000
Product type
Not stated
Made in
Canada
Recalled by
All-Island Elevator, of Hampton Bays, N.Y., Cambridge Elevating, of Cambridge, Ontario Canada, Coastal Carolina Elevators, of Little River, S.C., Seaside Elevator LLC, of Little River, S.C.

Incident log

The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Photo 2: Photos from outside and inside the elevatorPhoto 3: Cambridge Elevating controller labelPhoto 4: Label of old operating panel inside cab with Cambridge Elevating logo

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