VIVO · Recalled
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
- Units
- About 2,400
- Reports
- 3
- Injuries
- —
- Deaths
- 0
- Price
- $30
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
The file
- Sold at
- Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Lumi Legend Corp., of China, VIVO, of Goodfield, Ill.
Incident log
VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
What the notice says to do
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.