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TOTAL PRODUCT RECALL
CPSC #19761Other
Representative photo of the Levolor cellular shade

Levolor · Recalled

Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)

Strangulation

The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.

Units
About 30,000
Reports
—
Injuries
—
Deaths
0
Price
$65–$1,125
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.

The file

Sold at
Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125.
Product type
Not stated
Made in
Mexico
Recalled by
Levolor Inc., of Atlanta, Ga.

Incident log

None reported.

What the notice says to do

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled Levolor cellular shade permanent cord connector

All 2019 recalls · Back to the timeline