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TOTAL PRODUCT RECALL
CPSC #20020Kitchen & appliances
Recalled Kenmore Elite microwave oven

Galanz Guangdong Microwave Electrical Ap · Recalled

Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

Fire & burns

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

Units
About 700
Reports
—
Injuries
—
Deaths
0
Price
$350
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684

The file

Sold at
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
Product type
Not stated
Made in
China
Recalled by
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China, Sears Holdings Management Corporation, of Hoffman Estates, Ill.

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

Sears at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.sears.com and click on “Product Recalls” for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Model and serial numbers on the back of recalled microwave ovens

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