Epson · Recalled
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
- Units
- About 314,000 (In addition, 25,000 in Canada)
- Reports
- 15
- Injuries
- —
- Deaths
- 0
- Price
- $55–$80
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
The file
- Sold at
- Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
- Product type
- Not stated
- Made in
- China (Adapter), Indonesia (Scanner)
- Recalled by
- Epson America Inc., of Long Beach, Calif.
Incident log
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
