HON · Recalled
HON Recalls Office Chairs Due to Fall Hazard
The chair's back can break, posing fall and injury hazards to the user.
- Units
- About 13,400
- Reports
- 2
- Injuries
- 2
- Deaths
- —
- Price
- $135–$250
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
The file
- Sold at
- HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
- Product type
- Not stated
- Made in
- United States
- Recalled by
- The HON Company LLC, of Muscatine, Iowa
Incident log
HON has received reports of 11 chair backs breaking including two reports of minor injuries.
What the notice says to do
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.