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TOTAL PRODUCT RECALL
CPSC #20704Kids & toys
Recalled Spider Climb vertical playground climber with multi-level platforms

Soft Play · Recalled

Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

Falls

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Units
About 200
Reports
37
Injuries
34
Deaths
—
Price
$350
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.

The file

Sold at
Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Product type
Not stated
Made in
United States
Recalled by
Soft Play LLC, of Huntersville, N.C.

Incident log

There have been 37 incidents resulting in 34 reports of injuries.

What the notice says to do

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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