Woom bikes USA · Recalled
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
- Units
- About 5,500
- Reports
- 2
- Injuries
- —
- Deaths
- 0
- Price
- $450–$500
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
The file
- Sold at
- Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
- Product type
- Not stated
- Made in
- Cambodia
- Recalled by
- Woom bikes USA, Austin, Texas
Incident log
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
