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TOTAL PRODUCT RECALL
CPSC #21037Electronics & batteries
Recalled chargers and power banks

Towsleys · Recalled

Towsleys Recalls 3-in-1 Qi Wireless Chargers, Power Banks and Travel Chargers Due to Fire Hazard

Fire & burns

The chargers and power banks can overheat, posing a fire hazard.

Units
About 1,500
Reports
4
Injuries
—
Deaths
0
Price
—
Remedy
Replace

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program. The white square power bank includes a two-pronged section that plugs into the wall and 3 USB type plugs on the other side. The product is also capable of wireless charging. An Acuity heart logo is printed on the front of the charger/power banks.

The file

Sold at
Corporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com from September 2019 through April 2020.
Product type
Not stated
Made in
China
Recalled by
Concap Sportswear LLC, of Fair Lawn, N.J., Shenzhen Huani Electronics Co. Ltd., of China, Towsleys, of Manitowoc, Wis.

Incident log

The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.

Towsleys toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@towsleys.com, email recall@go2cap.com or www.towsleys.com/pbrecall for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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